Customer support

You can reach us at Kingschoolstore@kingschoolct.org or call us at (203) 322-3496 ext 1371 with any questions.

1 King School Store
1.1 Who is the King School Store?

The King School Store, run by the Parents' Association, offers a variety of King School merchandise for children and adults including:

  • Specialty Items – Spirit items, coffee mugs, pens, pencils, canvas bags, stuffed animals, etc.
  • Athletic Wear – LS, MS and US Physical Education wear, including shorts, t-shirts, sweatpants, and sweatshirts
  • Logo Wear – Logo items including fleeces, pullovers, umbrellas, t-shirts, pajama pants, socks and wool hats
If it is necessary for you to visit the store outside of the above SUG hours, please contact us directly via email at Kingschoolstore@kingschoolct.org or call us at (203) 322-3496 ext 1371.

Cash, MasterCard, Visa, Personal Checks, and King store gift cards are all welcome

 

 

1.2 What is the King School Store?

The King School Store, run by the Parents' Association, offers a variety of King School merchandise for children and adults including:

  • Specialty Items – Spirit items, coffee mugs, pens, pencils, canvas bags, stuffed animals, etc.
  • Athletic Wear – LS, MS and US Physical Education wear, including shorts, t-shirts, sweatpants, and sweatshirts
  • Logo Wear – Logo items including fleeces, pullovers, umbrellas, t-shirts, pajama pants, socks and wool hats

 

1.3 Where is the King School Store?

Location:   "The Little Red House" behind the Lower School playground

Directions: Enter campus from the South Entrance on Intervale Road East. Stay to the left, following the sign to the Lower School. Turn right into the first parking lot and look for the red building behind the white fence.

Please only park in the parking spots marked for the School Store. 

If picking up an online order please follow the following video for more information . . . https://drive.google.com/file/d/1HsMDFIFi4RxJu1z93-CIsoeV12qb8Woc/view?usp=sharing

 

 

2 Dress code 2023/24
2.1 Are we doing formal days during the 2023/2024 school year?
Yes, there will be formal days.  
 
Kilts, ties, jackets etc. will be required.
 
To access formal day dates . . . Login to the Parent Portal or Student/Faculty Portal - got to School Calendar
 
2.2 Is Lands End the vendor for the jackets, sweaters, and skorts?
Lands End is our vendor and kilts - skorts - are only available through that vendor. 
                      https://www.landsend.com/          <SCHOOL<FIND YOUR SCHOOL
 
Everything else can be purchased from Lands End, but can also be purchased elsewhere.  For example, the khaki pants, daily skorts, sweaters, and polos (no large logos) can be purchased from The Children's Place, or Zara, or Tommy Hiliger, or Primary, or Target.  Anywhere you prefer.
 
2.3 Lower School - What should be worn?
Monday - Friday
LS should wear polos and Khaki pants, shorts (April-November), or khaki or navy skorts.
 
All dress code is gender neutral.
 
2.4 Lower School - sweaters for formal days?
Sweater - Optional (Grades 1-3 only)
  • Navy crew or cardigan with or without King logo Sweater only for Grades 1-3: blazers may NOT be worn

Blazer (Grades 4-5 only)

  • Blazer is not required on hot days September- October and April-June (except for Moving Up Days)
 
2.5 Middle and Upper school - Jackets for formal?
Yes, navy jackets are worn on formal days by Grade 4th and higher.
 
All dress code is gender neutral.
 
2.6 Middle and Upper school - Is daily dress going to remain t-shirts and sweatshirts?
King branded t-shirts and sweatshirts are allowed in the MS and the US.  Available for purchase at the school store.
 
All dress code is gender neutral.
 
 
2.7 Are students allowed to wear anything for PE & Athletics or must it be King branded?
With most sports in MS and US, the athletics department gives out practice jersey's to students.
 
They are not required to where king branded clothing everyday, but is is recommended that they have it and students wear it most days.
 


3 Online Order Pickup
3.1 How do I pickup my Online order?

In your email confirmation you will receive an access code for the box.  PLEASE CHECK YOUR JUNK/SPAM FOLDER!!!

Please watch this informational video on how to pick up your online order.

Online Order Pickup Video

If you have any questions about your curbside pickup, or need to arrange a pickup outside of store hours please use the "My Account" link at the top of this email or contact us directly at [email protected] or call us at (203) 322-3496 ext 1371.

 

3.2 How do I get an access code to pickup my order?

In the email that confirms your order is ready for pickup you will see the confirmation code listed. PLEASE CHECK YOUR JUNK/SPAM FOLDER!!!!

If you have any questions about your curbside pickup, or need to arrange a pickup outside of store hours please use the "My Account" link at the top of this email or contact us directly at [email protected] or call us at (203) 322-3496 ext 1371.

4 Curbside Contactless Pickup
4.1 How do I know when my order is ready for pickup?

Your order is ready for curbside pickup at the King School Store! ”

PLEASE CHECK YOUR JUNK/SPAM FOLDER!!!!!

Once you receive an email saying your order is ready for curbside pickup please visit us for Contactless Pickup at the King School Store. If you have any questions about your curbside pickup, or need to arrange a pickup outside of store hours please use the "My Account" link at the top of this email or contact us directly at [email protected] or call us at (203)322-3496 ext 371.

 

 

4.2 What hours is the school store open for pickup?

Hours:   

Monday, Wednesday, & Friday 7:45-8:45 a.m. &  2:30-3:30 p.m.

If you are unable to do your pickup during normal business hours please contact us via email at [email protected] or call us at (203)322-3496 ext 371.  We will arrange another option that will work for you.

 

4.3 Where is the School Store Located?

Location:   "The Little Red House" behind the Lower School playground

Directions: Enter campus from the South Entrance on Intervale Road East. Stay to the left, following the sign to the Lower School. Turn right into the first parking lot and look for the red building behind the white fence.

Please only park in the parking spots marked for the School Store

 

 

5 Returns/Exchanges
5.1 What is the refund Policy?

Refund policy

The King school store can handle returns outside and in person during normal shopping hours.  There may be a long wait.  If you would like to return via curbside, contactless return please email [email protected].  We can arrange to do your return electronically by putting return on the original credit card you paid with.

We're so convinced you'll absolutely love our products, that we're willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase.

 

 

 

 

5.2 What about Sales or Clearance items?

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

 

 

 

5.3 What hours is the school store open for refunds or exchanges?

SCHOOL STORE HOURS

The School Store, located in the "Little Red Building" next to the Lower School.  Parking in rear.

Monday, Wednesday, & Friday, 7:45 - 8:45 a.m., and 2:30-3:30 p.m.

Reminder - please look at the school calendar.  If the school is delayed or cancelled for any reason then the school store will be closed.

 

5.4 What if I can't make the store hours for a return/exchange?

We are happy to work with you to do everything online and setup an after hours curbside pickup. 

Please reach out to us at [email protected] or call us at (203) 322-3496 ext 1371 and we will do our best to accommodate your needs.

 

 

5.5 What if I would like to see the exchange options in person versus picking replacement items online?

We would love to see you in person!!  Please take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Our school store hours are:

Monday, Wednesday, & Friday, 7:45 - 8:45 a.m., and 2:30-3:30 p.m.

Reminder - please look at the school calendar.  If the school is delayed or cancelled for any reason then the school store will be closed.

 

 

 

5.6 Who is the King School Store?

The King School Store, run by the Parents' Association, offers a variety of King School merchandise for children and adults including:

  • Specialty Items – Spirit items, coffee mugs, pens, pencils, canvas bags, stuffed animals, etc.
  • Athletic Wear – LS, MS and US Physical Education wear, including shorts, t-shirts, sweatpants, and sweatshirts
  • Logo Wear – Logo items including fleeces, pullovers, umbrellas, t-shirts, pajama pants, socks and woolly hats

Please feel free to reach out to us at [email protected] or visit us at  https://www.kingschoolstore.com/

 

 

5.7 Where is the School Store Located?

Location:   "The Little Red House" behind the Lower School playground

Directions: Enter campus from the South Entrance on Intervale Road East. Stay to the left, following the sign to the Lower School. Turn right into the first parking lot and look for the red building behind the white fence.

Please only park in the parking spots marked for the School Store. 

 

 

6 Can I buy a puppy at the School Store?
6.1 Can I buy a dog at the School Store?

Every year we have stuffed puppies or bears available for adoption to become part of your at home King family :) 

Big Paw Dog or