Shipping & returns


Refund policy

The King school store can handle returns outside and in person during normal shopping hours.  There may be a long wait.  If you would like to return via curbside, contactless return please email [email protected].  We can arrange to do your return electronically by putting return on the original credit card you paid with.

The King School Store will be open for shopping, BY APPOINTMENT ONLY.  We will be permitting two shoppers into the store at a time,  allowing for 20 minutes of shopping time, and 10 minutes for store cleaning. As a reminder, we ask that shoppers wear facemasks at ALL times, and observe social distancing.  We will be taking temperatures and collecting information for contact tracing, and we ask that you sanitize your hands prior to shopping.  

For your convenience, we have created a Sign-up Genius for you to schedule your appointments:

We're so convinced you'll absolutely love our products, that we're willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase.


Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.


Shipping items

At this time we are not shipping any items.  There is curbside pickup for online orders or in person shopping BY APPOINTMENT ONLY.

Visit our retail location to return your items purchased through our online store. Our staff member will process your return or exchange for you.  For your convenience, we have created a Sign-up Genius for you to schedule your appointments:

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.


Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected]org  or feel free to call us at (203) 322-3496 ext 371.

This document was last updated on August 25, 2020

If it is necessary for you to visit the store outside of the above hours, please contact us directly via email at [email protected]org.